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Chapter 2 · Business StrategyPractice
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CONCEPT PRACTICE

Critical success factor

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Volume 2 · Chapter 2 · Textbook Exercises · Q7

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Which of the following is an appropriate explanation of CSF?

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Source: FE Vol 2.pdf, PDF page 197–198, textbook p. 193 · Information-technology Promotion Agency, Japan · First Edition: April, 2015. ID: tb-v2-c2-q7. Publisher answer and commentary · private review.

Original question · Q7
Q7 
Which of the following is an appropriate explanation of CSF? 
 
a) It is an important performance indicator for evaluating the means of achievement of 
strategic objectives. 
b) It is an important goal indicator for evaluating the level of achievement of strategic
objectives. 
c) It is an important factor of the success for achievement of strategic objectives. 
d) It is overall quality management by which quality management is applied to the 
business strategy.

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