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3-1-2 Mission-critical Business Support System
p. 172
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Point of sale information1Mission-critical business systems2p. 172 · PDF 176
3-1-2 Mission-critical Business Support System
- • Operations-specific package
This is a software package that supports common business operations in several industries or business types. Example: Sales management system, ordering management system,
inventory control system, customer management system, production management system, etc.
- • Industry-specific package
This is a software package that supports exclusive business operations in a specific industry or business type. Example: Distribution information system, logistics information system,
financial information system, medical information system, etc.
The typical mission-critical business support systems are shown below. Such systems can be seen everywhere around us, and these systems (i.e., computers) cooperate mutually to achieve ubiquitous computing that supports our daily lives.
p. 173 · PDF 177
aggregation, and issuance of receipts is performed with the help of a store sales management subsystem called a store controller. This is used in inventory and ordering management, and trend analysis in order to identify the hot-selling products.
- • EOS (Electronic Ordering System)
This is a system that automatically accepts and places orders. By linking this system with the POS system, effective inventory management can be performed. - • Electronic banking system
This is a system that connects the information system of a banking facility and the computer of the business partner over a network, and performs data exchange. It includes firm banking in which a banking facility and business partner company are connected over a network, and home banking in which a banking facility and individual customer are connected over a network. - • Electronic medical records system
This is a system by which the health care information, such as diagnosis and treatment records (i.e., medical chart), are computerized, and then stored and updated. It is used in EHR (Electronic Health Record) that is exchanged and shared between medical institutions, and PHR (Personal Health Record) that includes health information of an individual.
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