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Chapter 3 · Information Systems StrategyPractice
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CONCEPT PRACTICE

Business process outsourcing

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Volume 2 · Chapter 3 · Textbook Exercises · Q7

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Which of the following is a form of business in which an external vendor performs a whole business process of a certain department in a company including the operation of information systems?

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Source: FE Vol 2.pdf, PDF page 233, textbook p. 229 · Information-technology Promotion Agency, Japan · First Edition: April, 2015. ID: tb-v2-c3-q7. Publisher answer and commentary · private review.

Original question · Q7
Q7 
Which of the following is a form of business in which an external vendor performs a whole 
business process of a certain department in a company including the operation of information 
systems? 
 
a) BPM 
b) BPMS 
c) BPO 
d) BPR

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