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4-2-4 Usability Evaluation

Usability evaluation refers to evaluation of the usability (i.e., ease-of-use) of a system and website that is created (or developed) on the basis of the human interface design.

(1) Qualitative evaluation

The qualitative evaluation in usability evaluation refers to the technical evaluation of the system and website interface. It is mainly implemented for the purpose of evaluating the “effectiveness” and “efficiency” of usability.

(2) Quantitative evaluation

The quantitative evaluation in usability evaluation refers to the method that the system and website are compared with others and evaluated relatively. It is mainly implemented for the purpose of evaluating the “satisfaction level of the user.”

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