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Contents
Chapter 6 · SecurityPractice
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CONCEPT PRACTICE

Forgotten password handling

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Volume 1 · Chapter 6 · Textbook Exercises · Q7

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When an internal user of a company forgets the password, which of the following is an appropriate action a security administrator should take after the identity of the user is verified?

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Source: FE Vol 1.pdf, PDF page 408, textbook p. 398 · Information-technology Promotion Agency, Japan · First Edition: April, 2015. ID: tb-v1-c6-q7. Publisher answer and commentary · private review.

Original question · Q7
Q7 When an internal user of a company forgets the password, which of the following is an appropriate action a security administrator should take after the identity of the user is verified? a) Decrypting the encrypted password that is managed by the security administrator, and informing the user by e-mail b) Decrypting the encrypted password that is managed by the security administrator, and informing the user by telephone c) Converting the password that is managed on the security administrator’s own PC into a hash value, and informing the user by using a classified internal document d) Resetting the password, and having the user set a new password

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