Contents
Chapter 6 · Service ManagementPractice
← Return to textbook

CONCEPT PRACTICE

Configuration item identification

1 related verified questions. Take them one at a time.

Filter questions
Question sources

1 of 1 questions match.

Textbook Exercises
0/1 answered

Question 1 of 1

0/1 answered

Volume 2 · Chapter 6 · Textbook Exercises · Q8

Original textbook exercise · Select the image to enlarge
Read the question as text

Mr. M is asked to create configuration management database related to hardware configuration items. He proposes a management method using the management table as shown below. [Management table] Management_ number Product_name Serial_number Purchase_date Purchase_price [Management method] • At the time of purchasing PCs, Management_number is assigned for each set including peripheral devices as a unit, and each set is registered in the management table. • When a peripheral device is purchased separately, Management_number is assigned for each peripheral device and each peripheral device is registered in the management table. • On the devices to be managed, the label that contains Management_number is placed. In this management method, there is a risk that it may not be possible to match all devices including peripheral devices with the management table. Which of the following is appropriate advice for Mr. M?

The original image above preserves the complete textbook wording and layout.

Choose your answer
Choose an option to check your answer.
1 / 1Back to lesson →

Source: FE Vol 2.pdf, PDF page 382, textbook p. 375 · Information-technology Promotion Agency, Japan · First Edition: April, 2015. ID: tb-v2-c6-q8. Publisher answer and commentary · private review.

Original question · Q8
Q8 
Mr. M is asked to create configuration management database related to hardware configuration 
items. He proposes a management method using the management table as shown below. 
 
[Management table] 
Management_ 
number 
Product_name 
Serial_number 
Purchase_date 
Purchase_price
 
 
 
 
 
 
 
 
 
 
 
[Management method] 
• At the time of purchasing PCs, Management_number is assigned for each set including 
peripheral devices as a unit, and each set is registered in the management table. 
• When a peripheral device is purchased separately, Management_number is assigned for 
each peripheral device and each peripheral device is registered in the management table. 
• On the devices to be managed, the label that contains Management_number is placed. 
 
In this management method, there is a risk that it may not be possible to match all devices 
including peripheral devices with the management table. Which of the following is appropriate 
advice for Mr. M? 
 
a) If the devices of the same type are purchased on the same day, it may not be possible to 
identify each device. Therefore, it is better to add purchase time as a management item. 
b) It may not be possible to distinguish an unauthorized act, such as an act that the label 
placed on a device is replaced with another device label. Therefore, it is better to write 
all items on the labels in addition to Management_number. 
c) If an additional device that has the same product name is purchased, it may not be 
possible to identify the device. Therefore, it is better to add an item which shows 
installation place in order to identify each device. 
d) If a PC and a peripheral device are purchased as a set, it may not be possible to confirm 
whether the peripheral device exists or not. Therefore, it is better to assign 
Management_number to each peripheral device even when the peripheral device is 
purchased at the same time of purchasing a PC.

Scroll horizontally to read the image at full size.